Effective Date: 08/11/2024

At Shade Cloths, we respect your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, share, and safeguard your information when you visit our website, shadecloths.co.za.

1. Information We Collect

We may collect the following types of information:

  • Personal Information: This includes names, contact details, and payment information, which we collect when you place an order or sign up for our marketing communications.
  • Non-Personal Information: This includes cookies, IP addresses, and usage data, which we use to enhance your website experience.

2. Purpose of Data Collection

We collect information for the following purposes:

  • Order Processing: To process and fulfill your orders efficiently.
  • Marketing: To provide you with updates, promotional offers, and other marketing communications (with your consent).

3. Sharing of Information

We may share your data with third parties in order to provide our services effectively. This includes:

  • Payment Processors: To securely process your transactions.
  • Delivery Services: To ensure timely delivery of your orders.
  • Analytics Providers: To help us understand website performance and improve our services.

4. Data Storage and Protection

We are committed to protecting your information and store your data on a secure server. We use appropriate security measures to safeguard your personal information against unauthorized access or disclosure.

5. Your Rights

As a user, you have the right to:

  • Access the information we hold about you.
  • Request corrections to your data if it’s inaccurate.
  • Request the deletion of your data, subject to legal requirements.

6. Cookies and Analytics

We use cookies for analytical purposes to improve website performance and enhance your experience. You can manage your cookie preferences through your browser settings.

7. Children’s Privacy

Our website is not intended for children under the age of 13, and we do not knowingly collect personal information from children.

8. Policy Updates

We may update this Privacy Policy periodically. When changes occur, a message will be displayed on our consent form, notifying you of the update. We encourage you to review the policy regularly.

9. Contact Information

If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us at: Email: info@shadecloths.co.za